Refund Policy

A full refund of the Government fee will be processed to all users only if the application has not been processed and is incomplete. Those who have made their application with us in and in case your application is accepted/denied by the Government, no refund will be made. Partial refund will be made only if you application is still incomplete and documents have not been uploaded.

Once you have submitted your application with us, it is assumed and agreed that we will begin the submission process within the timeframe indicated during your application.

If you wish to request a refund, you need to submit your request through our contact form available on the link below and select “Refund Request” as your reason for contact:

All refund requests will be evaluated within 72 hours.

Should you require any further information, please refer to our: